Return & Exchange Policy
The Trend Makers team hopes that you fall in love at first sight with our bag-tastic bags! But in case you’re unhappy with anything you have received from our store, we’ll be there to help you every step of the way because we can’t see our bag enthusiasts with a half-heart!
Trend Makers offers a simple ‘NO QUESTIONS ASKED’ 3 days return or exchange policy to our customers. The customer can raise a request anytime within 3 days of delivery.
Process of Exchange
If you are dissatisfied with your purchase for any reason, you can exchange it for a new colour, size or entirely a new model. For exchanging the purchased product, please share pictures of the product received along with your reason for exchange through mail at firstname.lastname@example.org
Process of Return
If you are unhappy with your purchase and wish to return any item(s) and do not find any other model fit in the present stock, you can easily return the product and opt for a refund. You can mail us mentioning the name and picture of the product(s) along with your reason for return through mail at email@example.com wit
In case of Damage Product Received
We’re pretty stringent with our quality control, but occasionally something might slip through the cracks.
If your product is faulty or we sent you an incorrect order by mistake-
Please mail us the proper issue at firstname.lastname@example.org with reference pictures of the product along with damage details within 24 hours of product delivery for assistance
- The return or exchange process may take upto 7-15 working days depending upon the stock and request raised.
- Products bought on SALE price will not be exchanged / returned.
- Items are eligible for returns or exchanges only if they are unused with original tags.
- We are only reachable through mails for raising issues and enquiries regarding returns and exchanges.
We wish you a happy and hassle free shopping!